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Proxy Access
Register for online services on behalf of someone else
Introduction
What is proxy access? Proxy access refers to access to online services by somebody acting on behalf of the patient and usually with the patient’s consent. To obtain formal proxy access a person must register at the practice for online access to the patient’s record, though the proxy does not have to be a registered patient at the practice.
Full proxy access can be given to a parent or guardian who has legal responsibility for a patient under 11
Partial proxy access can be given to a parent or guardian who has legal responsibility for a patient between 11-16 and the patient has given consent.
What happens when my child turns 11?
- Up until a child’s 11th birthday, the usual position would be for the parents of the child to control access to their child’s record and online services
- Full access will automatically be switched off when the child reaches the age of 11, although online services, such as submitting online consultations/questionnaires, appointment booking and requesting medication will still be made available
- This is a national standard imposed by NHS England to protect the confidentiality rights of young people
What happens when my child turns 16?
On the 16th birthday our system will automatically switch off all the remaining proxy access
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