Important changes for ordering your prescriptions
From the 1st December 2016 community pharmacies can no longer order medication on your behalf.
This is to ensure safe and responsible issuing of medication and to prevent unnecessary medicine waste.
Please note that your pharmacy can continue to collect and deliver your prescription once issued by the doctor.
Please speak to a receptionist for further information.
GP approved exceptions may apply for some patients.
Please complete the right hand side of the previous prescription which lists your current repeat medication. Either hand this in at reception or post it into the surgery. If you want it posted back please enclose a stamped addressed envelope.
Alternatively you can order your repeat prescriptions online. New users are required to complete a simple registration prior to using the service, as a unique ID number is required in order to use this facility. Unfortunately, under 16’s are not eligible to use the online prescription ordering service.
Please note we do not accept telephone requests for prescriptions.
In the event a prescription needs to be ordered earlier than the scheduled due date, a valid reason must be clearly stated on the prescription request otherwise it will not be processed.
If you would like your prescriptions electronically sent to the pharmacy of your choice then please ask for more details.
If you are taking a certain medications you may be able to use this scheme. Please ask for details.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
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