Welcome to Brownhill Surgery

Brownhill Surgery With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

If you have any comments or suggestions about this site, or how it can be improved, please let us know. 

 

Stop Press

Digitalisation of Medical Records:

Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records.  Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions. In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.

Your complete GP medical record will be digital and stored in a secure cloud based clinical system (only accessible by your GP practice) with the paper based records being securely destroyed following BS EN 15713:2009 Secure destruction of confidential material.  Your GP will still be able to access your records easily within this system. The scanning and destruction of the paper records will follow strict data protection guidelines adhered to by the NHS.  As with paper based records, digital records are stored for the durations specified in the Records Management Codes of Practice for Health and Social Care. For GP patient records, this states that they may be destroyed 10 years after the patient’s death if they are no longer needed.

If you wish to discuss the scheme, please contact the Practice direct either by letter or via e-mail.

Email address: brownhill.surgery@nhs.net

 

Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home and Book a test if you have any coronavirus symptoms:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly
  • a loss or change to your sense of smell or taste

Only leave the house to get a test. 

Do not go to a GP surgery, pharmacy or hospital.

Read the NHS advice about staying at home, including how long to isolate for.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

Information is available at the NHS.uk coronavirus (COVID-19) information page.

 

Managing Coronavirus (COVID-19) at home

10 Top Tips for Patients

1. Early recognition - any new (or onset within the last 7 days) continuous cough, fever, loss or change in sense of smell or taste is possible Coronavirus.

2. Don’t panic - most people will be able to self-manage without contacting their GP or 111. Everyone needs to follow simple steps to reduce their symptoms and avoid infecting others. DO NOT go to the GP practice or A&E.

3. Get educated - NHS will help you assess your symptoms. It is updated daily so has the most up to date advice as things keep changing. If you are short of breath (i.e. not able to walk upstairs or are having difficulty speaking in sentences) then phone your GP practice or 111. Only phone 999 if you feel it is an emergency.

4. Self-isolate - stop the virus spreading by self-isolating for 7 days from the onset of symptoms and follow information on NHS inform on how to do this. Effective self-isolation will stop your friends and family getting infected (see picture below).

5. Rest - paracetamol and fluids are crucial especially with fever - aim for a minimum of 10x 300ml mugs of fluid a day. Avoid alcohol. Water, diluting juice or fruit juice are ideal.  Aim for regular clear or mildly yellow urine and to be able to pee every 4 hours except when asleep at night. If you have not passed urine in over 4 hours, have dark yellow urine, feel thirsty or dizzy on standing then there is a high chance you are dehydrated and you need to drink lots more as a priority. https://www.nhsinform.scot/campaigns/hydration

6. Food - is less important than fluids - if able to eat then have lots of fruit and vegetables as these will help your immune system fight the infection.

7. Stop certain medications - some drugs are unsafe when you are unwell, especially ones to lower your blood pressure, and anti-inflammatories. Please our Sick Day Rules advice for further information.  Restart these medications 48 hours after you are eating and drinking normally. 

8. Get support - call family/friends/community members and ask them to deliver supplies. People in the same house as you do not need to self-isolate if they have no symptoms.

9. Children - follow advice from the excellent When Should I Worry Website

10. Return to work - advice about staying at home, including how long to isolate for.

 

Important notice regarding changes to the appointment system

Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus. 

The following measures we have taken to protect our staff and patients are as follows:

  • Online appointment bookings have been temporarily suspended.
  • The branch surgery at Barbara Castle Way Health Centre has been closed until further notice. 

All patients are now required to contact Brownhill Surgery by telephone to request an appointment, providing details of their need.  A member of the clinical team will then phone you back to discuss your need, and wherever possible this need will be met over the telephone.  If the clinician deems that you require a face to face appointment, you will be asked some screening questions to determine whether there is a need for a coronavirus assessment. If this is the case you will be asked to self-isolate for 7-14 days depending on your living circumstances.  If there is no risk you will be given a face to face appointment if the request for an appointment is urgent.

 

Important notice regarding changes to the prescription ordering process

Patients can order their prescription over the telephone during this very difficult and challenging time. 

 

The Macmillan Coffee Morning

Brownhill Surgery takes great pride in assuring that we promote Cancer Awareness at the highest levels. It is important to the Practice that our patients are aware of all the benefits of having regular check ups and attending appointments for screening such as cervical, mammograms and bowel amongst others. We also like to do our bit to help raise money for Cancer Services which can help, not only people dealing with cancer but also for their families and friends who can also be affected mentally and emotionally.

So, on Thursday 25th July 2019, the Practice opened the doors once again for the Macmillan Coffee Morning event. The weather was very hot but this did not stop our patients from popping in. We asked for donations of cakes, raffle and tombola prizes. Once more we had a huge response from our patients and friends of Brownhill and our family members. As well as the above, we also had one of our patients selling hand knitted toys and decorations as well as aprons. All proceeds were kindly donated to our Coffee Morning. Amonst all the fantastic cakes was a Macmillan designed cake donated by another one  of our patients which took pride and place in the centre of the cake table. We also had cancer awareness boards up in the Surgery for people to view and leaflets available upon request.

The event was a huge success and we made a whopping £572.50.

We would like to thank everyone who donated cash, prizes and cakes. Also, to everyone who purchased raffle tickets, and to the staff, friends and family members who came down to help on the day and helped with the preparations. This event would not work if it wasn't for your continued support. There are too many people to thank individually but you know who you are!!!. 

We will no doubt be doing it all again next year. So once again, THANK YOU VERY MUCH from all the staff at Brownhill Surgery.

      

          

 

Patient Survey Results 2019

Patients in Blackburn with Darwen and East Lancashire have revealed their best and worst GP surgeries. The annual GP survey asked residents for their opinions on practices, measuring their experiences on a range of topics including the ease of making appointments, waiting times, the quality of care given, practice opening times and out of hours services.

Brownhill Surgery received the 2nd highest satisfaction rating with 98% believing the practice to be good or better.

We would like to take this opportunity to thank all our patients for their continued support. All the staff at Brownhill Surgery strive to deliver an exceptional quality of care to all of our patients and will continue to do so in the future.  

 

General News

Our current news stories include:

  • Patient Participation Group Meeting
  • Christmas Appeal 2018
  • Macmillan Coffee Morning and Cancer Awareness Event
    Read our news page...

 

Other News and Information

Patient Participation Group

Did you know we have a Patient Participation Group?

The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

Patient Group Page

 

If you need medical attention

The short video below is all about Choosing the Right Service.

 

Why not try our health quiz?

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.
 

START QUIZ

 

Website AccessibilityChange your Contact DetailsView your Medical RecordConditions and TreatmentsFind Local Services

Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page