PRACTICE TEAM
Administration |
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Carla - Practice Manager |
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Nicola - Admin Support |
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Shabana - Administrator |
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Reception |
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Jane - Reception Supervisor |
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Patricia |
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Shirley |
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Emma |
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Janet |
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Nicci |
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Carla is involved in managing all business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. Carla supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. 
Nicola is responsible for providing administrative support and works closely with the Practice Manager..jpg)
Shabana is responsible for providing administrative support and works closely with the Nursing Team. 
Jane is responsible for ensuring that the reception runs smoothly on a day to day basis. She is also the Cancer Champion for Brownhill Surgery.
Pat deals with queries relating to referrals and is responsible for all incoming and outgoing medical records. 
Shirley carries out all aspects of reception duties..jpg)
Emma carries out all aspects of reception duties. She is also the first point of contact for any queries regarding referrals. 
Janet carries out all aspects of reception duties including cytology recalls.
Nicci carries out all aspects of reception duties including referrals. She is also the childhood vaccination co-ordinator for the practice. 