| Administration |
Carla - Practice Manager |
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Michelle |
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| Reception |
Susan |
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Patricia |
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Shirley |
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Jane |
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Janet |
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| Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. If you are asked the reason for an appointment it is because the reception staff want to book your appointment with the most appropriate clinician. |
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Carla is involved in managing all business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. Carla supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Michelle is the first point of contact for any queries regarding referrals.
Susan is the baby vaccination and antenatal coordinator.
Pat deals with queries relating to referrals. She also carries out reception and admin duties.
Shirley carries out all aspects of reception duties.
Jane carries out all aspects of reception duties.
Janet carries out all aspects of reception duties.