The GP Survey Results are now in!!
Here at the Practice, we strive to ensure that our patients care is a priority and this stems from the very first contact with the reception team. The results below reflect this.
The survey was based on 99 completed questionnaires.
% of patients who find it easy to get through to the practice by telephone. 91%
% of patients who find the receptionists at the practice helpful. 98%
% of patients who are satisfied with the GP appointments that are available. 87%
% of patients who usually get to speak to their preferred GP when they like to. 59%
% of patients who were offered a choice of appointments when they last tried to make one. 83%
% of patients who were satisfied with the appointment they were offered. 91%
% of patients who took the appointment they were offered. 97%
% of patients who describe their experience of making an appointment good. 94%
% of patients who waited 15 minutes of less after their appointment time to be seen at their last GP appointment. 87%
% of patients who say the healthcare professional they saw was good at giving them enough time during their last GP appointment. 92%
% of patients who say the healthcare professional they saw was good at listening to them during their last GP appointment. 92%
% of patients who say the healthcare professional they saw was good at treating them with care and concern during their last GP appointment. 90%
% of patients who were involved as much as they wanted to be in decisions about their care and treatment during their last GP appointment. 98%
% of patients who had confidence and trust in the healthcare professional they saw during their last GP appointment. 97%
% of patients who felt the healthcare professional recognised or undeerstood any mental health needs during their last GP appointment. 91%
% of patients who felt their needs were met during their last GP appointment. 99%
% of patients who say they have had enough support from local services or organisations in the last 12 months to help manage their long term conditions. 83%
% of patients who describe their overall experience at the GP practice as good. 98%
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.
