COVID-19 INFORMATION

Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home and Book a test if you have any coronavirus symptoms:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly
  • a loss or change to your sense of smell or taste

Only leave the house to get a test. 

Do not go to a GP surgery, pharmacy or hospital.

Read the NHS advice about staying at home, including how long to isolate for.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

Information is available at the NHS.uk coronavirus (COVID-19) information page.

 

Important notice regarding changes to the appointment system

Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus. 

The following measures we have taken to protect our staff and patients are as follows:

  • Online appointment bookings have been temporarily suspended.
  • The branch surgery at Barbara Castle Way Health Centre has been closed until further notice. 

All patients are now required to contact Brownhill Surgery by telephone to request an appointment, providing details of their need.  A member of the clinical team will then phone you back to discuss your need, and wherever possible this need will be met over the telephone.  If the clinician deems that you require a face to face appointment, you will be asked some screening questions to determine whether there is a need for a coronavirus assessment. If this is the case you will be asked to self-isolate for 7-14 days depending on your living circumstances.  If there is no risk you will be given a face to face appointment if the request for an appointment is urgent.

 

Important notice regarding changes to the prescription ordering process

Patients can order their prescription over the telephone during this very difficult and challenging time. 

 

Vaccination Information

Latest vaccination information will be posted here.

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