We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
If you wish to make a complaint please contact Carla Lord in the first instance who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
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